GET LUCKY, WIN UEFA
EURO 2020TM FINAL TICKETS
TV's AND MORE

100s of prizes to be won when you buy selected
Hisense products and enter the prize draw

CLAIM NOW

fridge + tv

tickets

HELP & SUPPORT
How do I take part in this promotion?

To take part in this promotion, simply purchase a qualifying Hisense from a participating retailer by 22th May 2021. Wait 28 days from your purchase date and then submit your entry into the prize draw between 26.05.21 – 03.08.21. Entries must be submitted online via hisensepromotions.co.uk/euro2020win. Entries may only be submitted once twenty eight (28) days has elapsed since the date of purchase of a qualifying product. All entries must be submitted between 26 May 2021 and 3 August 2021
Need More Help?
You can find even more information about how to claim your reward on the How it Works page.
You can also find a list of all the eligible products on the Qualifying Products page.

What is the wait period before I can claim?

Wait 28 days from your purchase date and then submit your entry into the prize draw between 26.05.21 – 03.08.21.

Prizes

The following Ticket Prizes will be available to be won as part of the Ticket Prize Draw:

10 pairs of UEFA Euro 2020 Final tickets & 5-star hotel stay for 1 night (10 winners).

The following Non-Ticket Prizes will be made available to be won as part of the Non-Ticket Prize Draw:

  • 100 x 55U7QFTUK Hisense QLED TVs;
  • 50 x Hisense HS214 Soundbars;
  • 10 x RQ758N4SWI1 Fridge Freezers; and
  • 50 x UEFA Replica Training Balls.
Winner selection & prize delivery

Winners for the Ticket Prize Draw will be selected on 28 June 2021 from all valid entries received by 26 June 2021. Winners will be chosen by a random draw performed by a computer process. Winners will then be contacted using the email address and/ or telephone number provided with their entry. Winners of Ticket Prizes must respond accepting the prize and provide all information and details required by the Promoter, UEFA and/ or the Hotel operator by not later than 17.00 BST on 30th June 2021. This will include details of a valid passport for all attendees.

Winners for the Non-Ticket Prize Draw will be selected within seven (7) days after the end of the Promotion Entry Period from all valid entries received since the beginning of the Promotion Entry Period, excluding winners already selected to win Ticket Prizes. Winners will be chosen by a random draw performed by a computer process. Winners of Non-Ticket Prizes will be contacted via email using the details provided on entering the Promotion and must then respond and accept the prize within seven (7) days of being informed that they have won a prize.

How many times can I claim?

A minimum of one (1) qualifying product from a participating retailer must be purchased and claimed during the Promotion Purchase Period

Is my product eligible for this promotion?

To be eligible to claim, you'll need to have bought a product listed on the eligible product page. Unfortunately, if your product isn't listed here, you won't be able to claim.

What can I use as my proof of purchase and what should it show?

This depends on where you made your purchase:

If you bought your product from a physical store, simply use the receipt you received with your purchase.
If you made your purchase online, use your invoice. Alternatively, you can send your order confirmation along with the delivery note.
When sending your proof of purchase, make sure the following information is clearly visible:

  • What you bought
  • Where you bought it
  • Date of purchase
  • Price you paid
How do I upload my proof of purchase?

If you made your purchase online, then it's likely your proof of purchase will have been sent to you by email. Simply screenshot your invoice or order confirmation email, making sure the following information is clearly visible:

  • What you bought
  • Where you bought it
  • Date of purchase
  • Price you paid

Need help taking screenshots? Select your device type from the list below:

  • Windows computer
  • Mac
  • iOS (iPhone/iPad)
  • Android

Alternatively, you can save the entire email as a PDF. You can usually do this by selecting Print then Save as PDF. You can then upload the PDF file to your claim.

Sometimes, invoices are attached to emails as PDF files; in this case, simply download the invoice and upload it to the form.

The picture of my proof of purchase is too large to upload. What should I do?

If you've had a notification saying your file is too large, you'll just need to resize it. You can do this in one of the following ways:

If you're using a Windows PC

  • Open the image in the Windows Photo app. This should happen automatically when you double click it.
  • Click the three dots at the top-right of the window.
  • Select Resize.
  • Select M Best for emails and messages.
  • Give the file a name you'll remember and click
  • Save.

You should now be able to upload the new file. If you're using a Mac You'll find all you need to know under Resize, rotate or flip an image in Preview on Mac. When you've completed the steps, try uploading again.

Where can I find my serial number?

You can usually find your serial number on a sticker on the back of your device.

I've just submitted a claim. What happens next?

We'll send you a confirmation email to let you know we've received your claim.

How do I find my Claim Reference?

Don't worry if you missed it. We also include your Claim Reference in any email updates we send you about your claim. If you're having trouble finding your emails, check your junk folder.

Customer support

Please email hisense@promotion-support.com or contact the Hisense hotline on +44 (0)8000 443286 (Monday to Friday from 9 am to 5:30 pm excluding public holidays)

For any non-promotion queries, please use the below contact details:

  • Warranty queries: 0333 043 6695
  • Product Support - Refrigeration, Laundry, Cooking, Dishwashers : 0191 387 0804 (Monday - Friday only, 9am – 5pm)

Alternatively, please visit our website: https://hisense.co.uk/contact/m